Willow Garden Terms & Conditions
Operating Days and Times
Willow Garden Wrap Around operates from 8 am to 8.50 am Monday to Friday, and 3.30 pm to 6 pm (with the exception of bank holidays) during term times only.
Fees are reviewed annually on 1st September.
Please telephone or e-mail the Willow Garden Supervisor if your child will not be attending a booked session.
It is the responsibility of the parent to advise Willow Garden staff if their child will be taking part in any extra-curricular activity that will affect their time at Willow Garden Wrap Around. This includes school trips and after-school clubs. Failure to inform Willow Garden staff of these activities may result in you being charged for Willow Garden sessions your child has not attended.
Full fees are applicable for any absences (including sickness and holidays)
Advance booking is defined as booking at least 8 days in advance.
Short Notice Booking
All bookings are to be completed via the ParentMail app.
Breakfast Club: Several breakfast options will be available
Tea-time Clubs: A light tea-time snack will be available between 4.30 pm – 5 pm.
You must provide us with the names and contact details of any adults authorised to collect your child/ren. We cannot release children to anyone under the age of 18 unless there are exceptional circumstances. If this situation should arise, please let the school know. Children must be signed out of the register by the adult collecting them. If a situation arises in which your child/ren have to be collected by an adult who is not on your authorised adult list a password system will operate. To ensure the safety of all children, Willow Garden staff will not release children into the care of anyone who is not on your authorised adult list without the correct password without gaining confirmation from you first.
Late Collection: Willow Garden Parents
Willow Garden operates a strict ‘on time’ collection policy. A fee of £10 will be charged in the event of late collection. If the child/ren has not been collected by 6.30 pm an additional £25 fee will be charged (making a total of £35). Please let us know as soon as possible if you know you are going to be late so that we can arrange for staff to remain in school.
Late Collection From School
If parents fail to collect their children at the end of the school day and have not contacted the school to advise us, their child/children will be placed in Willow Garden After School Club and parents will be charged for the session at the ad hoc rate + £10. If agents acting on behalf of the parents fail to collect children on time at the end of the school day the child/children will be placed in Willow Garden After School Club and the agents acting on behalf of the parents will be charged for the session at the ad hoc rate + £30.
All booking and payment is to be completed via the parentmail app. There is an automatic charge of £10 levied if payment is not received by the end of that month. Non-payment of fees will result in a request from us that you remove your child/ren from Willow Garden Wrap Around. Access to Willow Garden will then be denied until such a time as all outstanding payments are met.
Please let us know if you no longer need your place at Willow Garden Wrap Around.
It is the responsibility of the parent to advise Willow Garden staff or the school office if their child will be taking part in any extra-curricular activity that will affect their time at Willow Garden Wrap Around. This includes, but is not limited to, school trips and after-school clubs. Failure to inform Willow Garden staff of these activities may result in you being charged for Willow Garden sessions your child has not attended.
If you wish to pay for Willow Garden Wrap Around using a Childcare Voucher Scheme please contact the school office.
Conditions of Admission
1) Willow Garden Wrap Around reserves the right to require the removal of a child/ren from any of the clubs due to a breach of these terms and conditions. In the event of removal from any of the clubs, there will be no refund of any paid fees. Any child/ren who persistently refuses to adhere to the safety measures arising from our Risk Assessment will be removed from our Wraparound provision.
2) All Woodbridge Primary School policies apply.
All aspects of this service will be reviewed on 1st September.